Secure the citizen journey from click to counter.
Governments verify documents rigorously, then trust a digital appointment or session that never confirms who is actually there. SpiAlert anchors the digital session and the citizen journey to a verified physical human, online and onsite.
We verify the document. We lose the human.
A valid appointment confirmation does not prove who booked it, and a login does not prove who is still at the terminal. Bot networks hoard appointment slots, and contractor sessions outlive the contractor. In an age of synthetic media, a credential on its own is not proof of a present human.
SpiAlert holds the session to a verified human second by second, passively, using the webcams you already have. When the authorized person is not present, access is denied and the screen is protected immediately, then revealed automatically when they return.
Why this matters here
Bot-driven appointment hoarding is not only a security problem, it is a citizen-service problem: legitimate citizens cannot get the slots the bots are reselling. A presence check at booking removes the incentive for automated hoarding at the source, rather than only detecting the fraud after the slots are already gone.
Use cases for this industry.
Appointment and booking integrity
Require a live, verified human at booking to break automated slot hoarding and resale.
Onsite verification
Kiosks and embedded devices where the face is the appointment key, with the citizen verified online matching the citizen seen onsite.
Contractor access management
Presence verification for contractors and outsourced centers, with the same standard applied to every human touching citizen data.
Data sovereignty
On-premise or private-cloud deployment for complete control of citizen data.
What SpiAlert delivers here.
SpiAlert is architected to support your compliance obligations. It provides continuous presence evidence, not a certification.
Anchors the human to the record
Verifies a present, authorized human continuously, closing the gap between a confirmed appointment and the person who appears.
Breaks identity arbitrage
Human Factor Authentication undermines the resale and extortion model that thrives on anonymous automated access.
Total data sovereignty
On-premise or private-cloud deployment. A sovereign-server model keeps governance and administrative control with the agency.
In the age of synthetic media, a password is not proof. SpiAlert helps ensure the citizen you serve online is the citizen you see onsite.
See presence verification on a live session.
We will walk through the post-authentication gap in your environment and show how SpiAlert holds presence without adding friction for your people. We are also glad to discuss current pilots and references under NDA.